Optimize the performance of your AMR robots with our specialized services

At Forza Robotics, we understand that uninterrupted operation of your AMR robot systems is essential for maintaining efficiency, productivity, and overall workflow stability. Even minor disruptions can lead to significant delays and operational bottlenecks.

For this reason, we provide a specialized remote support service designed to ensure maximum performance, rapid issue resolution, and seamless continuity of your operations. Our expert support team is available to diagnose and troubleshoot problems in real time, reducing downtime and minimizing the need for on-site interventions..

With Forza Robotics' remote support, you can rely on a fast, secure, and effective solution that keeps your fleet operational, minimizes downtime, and ensures that your automation systems deliver consistent and reliable performance.

Immediate Remote Support

Unexpected issues can disrupt operations, but our Immediate Remote Support service ensures that your AMRs remain up and running with minimal downtime. Our expert support team is available to diagnose and resolve problems in real time, reducing the need for on-site visits and accelerating issue resolution.

Our remote support includes:

⠀⠀• 8/5 Remote Troubleshooting – Instant diagnostics and resolution through secure remote access

⠀⠀• Software & Firmware Updates – Ensuring your AMRs operate with the latest improvements

⠀⠀• Performance Monitoring & Optimization – Remote analysis to enhance AMR efficiency

⠀⠀• Guided SupportS – Step-by-step instructions to help your team fix minor issues quickly

With our fast response times and expert technical support, you can keep your AMR operations running smoothly without costly delays.

On-Site Support

For issues that require hands-on intervention, our On-Site Support team is ready to assist with expert-level diagnostics, repairs, and system optimization directly at your facility. Whether it's scheduled maintenance, hardware repairs, or complex system integration, we ensure your AMRs stay operational and efficient.

Our on-site support includes:

⠀⠀• Emergency Repairs – Rapid response for critical failures to minimize downtime.

⠀⠀• Preventive Maintenance – On-site inspections to keep AMRs running at peak performance.

⠀⠀• System Integration Support – Ensuring AMRs work seamlessly with your existing infrastructure.

⠀⠀• Operator Assistance & Training – On-the-job coaching for operators and technicians.

Our experienced field engineers are equipped to handle a wide range of challenges, ensuring maximum uptime and operational efficiency for your AMR fleet.

Training

Maximize the efficiency and reliability of your AMR fleet with our industry-leading training programs. We offer specialized courses designed for operators, maintenance personnel, and engineers to ensure they have the necessary knowledge and skills to operate, troubleshoot, and optimize AMR performance.

Our training includes:

⠀⠀• AMR Operation & Safety – Teaching best practices for safe and efficient handling

⠀⠀• Maintenance & Troubleshooting – Covering preventive maintenance and quick-fix solutions

⠀⠀• Fleet Management – AMR navigation, traffic control, and integration with Forza Fleet Manager

⠀⠀• Customized Sessions – Tailored training programs based on your operational setup and requirements

With hands-on workshops and real-world simulations, our training ensures that your team can minimize downtime, improve productivity, and extend the lifespan of your AMRs.

Process Simulation

Before deploying an AMR system, it’s essential to understand how it will interact with your facility. Our AMR process simulation service enables us to create a virtual model of your operations, allowing us to test, refine, and optimize your automation strategy before implementation.

Key benefits include:

⠀⠀• Workflow Optimization – Identifying the most efficient paths and processes for AMRs to follow

⠀⠀• Bottleneck Detection – Finding potential traffic congestion points and inefficiencies in real time

⠀⠀• Collision & Safety Analysis – Ensuring AMRs operate safely alongside human workers

⠀⠀• Cost Reduction – Avoiding reconfigurations and minimizing downtime during deployment

Our simulations use advanced software to replicate real-world conditions, providing data-driven insights that help businesses implement AMRs with confidence and precision.

Custom Robot Design

Not all automation needs can be met with off-the-shelf solutions. That’s why we specialize in designing and manufacturing custom-built AMRs tailored to your specific operational requirements.

Our custom AMR solutions can be engineered for:

⠀⠀• High Load Capacities – From lightweight transport to AMRs capable of handling 20+ tons

⠀⠀• Industry-Specific Applications – Such as warehouse logistics, automotive, pharmaceutical, and more

⠀⠀• Specialized Navigation – Including laser SLAM, magnetic-guided, and hybrid navigation solutions.

⠀⠀• Attachments & Interfaces – For integration with robotic arms, conveyors, and industrial equipment.

Our engineering team works closely with clients to design AMRs that seamlessly integrate with existing workflows, enhancing productivity and automation efficiency. Whether you need a completely new AMR model or modifications to an existing design, we deliver fully optimized, cutting-edge robotic solutions for your industry.

Accessories Fabrication

Enhance and expand the capabilities of your AMRs with our custom-designed accessories and attachments. We manufacture high-quality add-ons that improve efficiency, increase safety, and allow your AMRs to perform specialized tasks beyond standard transport functions.

Our accessory solutions include:

⠀⠀• Custom Load Handling Tools – Grippers, lifts, conveyor integrations, and specialized cargo holders

⠀⠀• Safety Enhancements – Additional sensors, bumpers, warning systems, and emergency stop mechanisms

⠀⠀• Charging & Power Solutions – Custom battery packs, wireless charging docks, and energy management systems

⠀⠀• Navigation & Connectivity Upgrades – LiDAR mounts, additional cameras, and improved wireless communication modules

Each accessory is designed and fabricated to meet your specific operational needs, ensuring that your AMRs continue to evolve and adapt as your business grows.